When you apply through NorthAxis Capital, we collect the information needed to understand your business and financing request. Because we are a brokerage, relevant application information may be shared with lenders, financing providers and service providers involved in evaluating, processing or completing your request.
Who this policy applies to
This Privacy Policy applies to personal information collected by or on behalf of NorthAxis Capital through our website, application forms, telephone calls, email, text messages and other communications with prospective applicants, applicants, guarantors, business owners and customers.
NorthAxis Capital operates as a commercial financing brokerage. We are not the lender providing every financing product presented through our brokerage. Where appropriate, we work with third-party lenders and financing providers to assess and arrange financing for Canadian businesses.
This policy describes our own handling of information. A lender or other third party that receives your information may also have its own privacy policy and legal obligations.
Information needed to build your file
The information we collect depends on how you interact with us and the type of financing you are seeking.
Business information
This may include your legal business name, trade name, contact details, industry, operating history, business structure, ownership information and other information about your operations.
Contact information
This may include names, telephone numbers, email addresses and other information used to communicate with business owners, applicants, guarantors or authorized representatives.
Financial information
Depending on the application, this may include revenue, bank statements, financial statements, accounts receivable or payable information, existing financing obligations, tax-related documents and information about business assets.
Financing request
We may collect the amount requested, intended use of proceeds, desired repayment structure, timing, collateral information and other details relevant to finding an appropriate financing option.
Identity information
Certain lenders or financing transactions may require identifying information or documents relating to business owners, guarantors or authorized representatives.
Website information
When you visit our website, certain technical information may be collected automatically, such as device, browser, IP address, referral source and interactions with our website.
Please provide information you are authorized to provide and that is reasonably accurate and complete. If information about another individual is included in an application, you should have authority to provide it.
Why we use your information
We may use information collected through NorthAxis Capital for purposes including:
- reviewing your business and financing request;
- determining which lenders or financing products may be appropriate for your file;
- preparing, organizing and submitting applications or supporting documents to prospective lenders or financing providers;
- communicating with you about your application, document requirements, available options or the status of your file;
- helping compare financing offers, terms and structures;
- facilitating underwriting, due diligence, closing, funding and related administration;
- maintaining business records and servicing our relationship with you;
- detecting or preventing fraud, misuse, security incidents or unlawful activity;
- complying with applicable legal, regulatory, contractual and record-keeping requirements;
- improving our website, application process and services; and
- communicating with you about our services where permitted by law.
When information may be shared
A core part of our service is helping businesses seek financing from third-party lenders and financing providers. To perform that service, we may disclose relevant portions of your application and supporting information where reasonably necessary.
Lenders and financing providers
Information may be provided to lenders, finance companies, factoring providers, equipment finance providers, asset-based lenders, private credit providers and other financing sources that may be appropriate for your request.
Service providers
We may use third parties that provide technology, hosting, communications, document management, application processing, analytics, security or other operational services.
Professional and legal requirements
Information may be disclosed to professional advisers or where required or permitted by applicable law, legal process, regulatory obligations or to protect rights, safety and property.
Business transactions
If all or part of our business is reorganized, sold, financed, merged or transferred, information may be disclosed as reasonably necessary in connection with that transaction and subject to applicable law.
Submitting information to NorthAxis Capital does not itself guarantee approval or create a loan agreement. Financing decisions, terms and conditions are determined by the applicable lender or financing provider.
Credit checks and verification
Certain financing products or lenders may require credit information, identity verification, business verification, banking verification or other underwriting checks.
Where consent or authorization is legally required for a credit inquiry or other verification, the applicable authorization should be obtained before that inquiry is performed. A lender may have its own consent, verification and underwriting requirements.
Information obtained through these processes may be used to assess eligibility, verify information provided in an application, prevent fraud and support a lender’s underwriting decision.
Cookies, analytics and online activity
Our website may use cookies, pixels, analytics technologies and similar tools to operate the site, understand how visitors interact with it, improve performance, measure advertising and understand which marketing sources bring visitors to NorthAxis Capital.
Depending on the technology in use, these tools may collect information such as IP address, browser or device type, pages viewed, referring page, approximate geographic region, timestamps, form events and advertising interactions.
You can generally control cookies through your browser settings. Disabling certain cookies may affect website functionality.
How information is protected
NorthAxis Capital uses reasonable administrative, technical and organizational safeguards intended to protect information against unauthorized access, disclosure, alteration, loss or misuse.
No website, communication method or electronic storage system can be guaranteed to be completely secure. You should use reasonable care when transmitting confidential information electronically.
Retention
We may retain information for as long as reasonably necessary to process and administer an application, maintain business and transaction records, address disputes, meet contractual requirements, comply with legal obligations and protect legitimate business interests.
Retention periods may vary depending on the type of information, the status of an application, whether financing is completed and any applicable legal or contractual requirements.
Processing outside your province or Canada
Some technology providers, service providers or financing parties may process or store information in another province or outside Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
Access, corrections and communications
Subject to applicable law and reasonable identity verification, you may contact us to ask about personal information we hold about you, request correction of inaccurate information, or raise a concern regarding our privacy practices.
In some circumstances, legal, regulatory, contractual or record-keeping requirements may prevent us from deleting information immediately or completely.
If you receive commercial electronic messages from NorthAxis Capital, you may unsubscribe using the instructions included in the message or by contacting us. Transactional or application-related communications may still be sent where necessary to provide requested services.
Links and third-party services
Our website or communications may contain links to websites, portals or services operated by lenders or other third parties. NorthAxis Capital does not control the privacy practices of independent third parties.
We encourage you to review the privacy information provided by a third party before submitting information directly to it.
Changes to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal obligations.
The effective date displayed at the top of this page indicates when this policy was most recently updated. Material changes may be communicated in another appropriate manner where required.
Questions about your information?
Contact NorthAxis Capital if you have a privacy question, request or concern.